Detailed Admission Process at Marengo CIMS Hospital

Marengo CIMS Hospital provides a comprehensive and streamlined admission process to ensure that patients receive top-notch medical care while having a smooth experience. Here’s a detailed step-by-step guide to navigating the admission process:

1. Initial Contact and Information Gathering

Online Chat:

• Visit the Hospital’s Website: Start by visiting the official Marengo CIMS Hospital website.
• Use the Online Chat Feature: Look for the live chat option, usually available on the homepage or contact page. Initiate a chat with a representative to get preliminary information about the admission process, required documents, and other queries.

Appointment Booking:

• Online Appointment System: Use the hospital’s online appointment booking system to schedule a consultation with a consultant doctor if you don’t already have one. Ensure you select the correct department and provide relevant details.
• Phone Booking: Alternatively, you can book an appointment by calling the hospital’s contact numbers, which are often listed on their website.

2. Pre-Admission Preparation

Consultation:

• Consultant’s Letter: If your admission is planned, obtain a letter of admission from your consultant doctor. This letter will expedite the admission process.
• Screening Test: Complete any required pre-admission screening tests as advised by your consultant.

Documentation:

• Identification Proof: Ensure you have valid identification proof, such as an Aadhaar card, passport, or driver’s license. This is mandatory for the admission process.

3. Arrival at the Hospital

Flu Corner:

• Initial Screening: Upon arrival at Marengo CIMS Hospital, head to the Flu Corner for initial screening and triage. This step is crucial for safety and to ensure you are directed to the appropriate department.

Admission Desk:

• Counseling: The admission desk will provide information about various packages, estimated treatment costs, expected length of stay, and other facilities available during hospitalization. They will assist you in choosing the right package and room based on availability.
• Room Booking: If needed, book a single or suite room in advance. Room availability may vary, so early booking is advisable.

4. Financial Procedures

Deposit Payment:

• Deposit Amount: Be prepared to pay a deposit as per the hospital’s rules and regulations. This amount may vary based on the type of treatment and room chosen.
• Payment Methods: The hospital accepts various payment methods, including cash, credit/debit cards from major banks, and payments through DD (Demand Draft), RTGS (Real Time Gross Settlement), or NEFT (National Electronic Funds Transfer).

5. Emergency Admissions

Coordination:

• Emergency Medical Officer: In case of an emergency, the Emergency Medical Officer will coordinate with the on-call doctor for immediate admission and treatment.

6. Post-Admission

Further Queries:

• Contact Details: If you have any further queries or require assistance during your stay, contact the Admission Department directly at +91 79 40851080/1077. They will assist you with any additional needs or concerns.

The admission process at Marengo CIMS Hospital is designed to ensure efficiency and comfort. By following these steps, from initial contact through the online chat or appointment booking system, to arriving at the hospital and completing the necessary procedures, patients can expect a smooth and well-organized experience. The hospital’s dedicated staff are committed to providing excellent care and support throughout your treatment journey.

Updated Visiting Policy Guidelines at Marengo CIMS Hospital

In response to the ongoing COVID-19 pandemic, Marengo CIMS Hospital has updated its visiting policy to ensure the health and safety of patients, visitors, and staff. These guidelines are designed to maintain stringent infection control measures while allowing essential family support during medical treatments. Here’s a detailed overview of the updated visiting policy:

1. Patient Caregiver/Companion Passes

• Outpatient Visits:

  • One Relative: Only one relative is allowed to accompany the patient during outpatient visits.
  • Wheelchair Users: If the patient is in a wheelchair, two relatives are permitted to accompany the patient.

• Admitted Patients:

  • General/Twin Class Rooms: One patient companion pass will be issued.
  • Single/Suite Class Rooms: Two patient companion passes will be issued.

• Critical Areas: No relatives are allowed in the critical areas of the hospital to minimize the risk of infection.

2. Entry Protocols

• Authorized Entry Point:

  • Ground Floor: Entry into the hospital is permitted only through the ground floor at the drop-off point located between Marengo CIMS Hospital East and West.

• Screening Process:

  • Mandatory Screening: All staff, visitors, consultants, and patients will undergo screening by security personnel before being allowed entry. Cooperation with the screening process is essential for maintaining safety.

3. Visitor Policy Objectives

• Infection Control: The primary objective of the updated visitor policy is to adhere to strict infection control measures, reducing the risk of COVID-19 transmission within the hospital premises.
• Family Support: While the hospital acknowledges the importance of family support during medical treatments, the guidelines are in place to ensure that safety and health are prioritized.

4. Policy Updates

• Dynamic Guidelines: The visiting policy guidelines may change in response to the evolving COVID-19 situation. Patients and their families are encouraged to stay updated with any changes to the hospital’s policies.

Marengo CIMS Hospital’s updated visiting policy reflects its commitment to ensuring a safe environment for patients, visitors, and staff during the COVID-19 pandemic. By following these guidelines, including restricted access, mandatory screenings, and limited companion passes, the hospital aims to minimize health risks while supporting patients and their families. For any questions or updates regarding the visiting policy, patients and their families should refer to the hospital’s official communications or contact the hospital directly.

Marengo CIMS Hospital is an organization that is committed to providing quality healthcare and ensuring patient safety. The hospital has established various systems and processes to monitor and enhance the quality of care delivered to patients. Additionally, the hospital regularly conducts training and education programs for its staff to ensure that they have the necessary skills and knowledge to deliver high-quality care.

Despite these measures, there may be instances where patients or their families have concerns related to the quality of care provided or patient safety issues. In such cases, Marengo CIMS Hospital encourages individuals to report their concerns through the Joint Commission International (JCI).

The JCI is an independent, non-profit organization that accredits healthcare organizations worldwide based on their performance on quality and safety measures. Reporting any issues to JCI can help ensure that the hospital is meeting internationally recognized standards for quality and safety.

Individuals can report quality and safety issues to the JCI by following the link provided on the Marengo CIMS Hospital website or by submitting complaints via email to jciquality@jcrinc.com. The JCI will investigate the reported issues and work with the hospital to address any concerns and make necessary improvements.

Marengo CIMS Hospital takes all quality and safety concerns seriously and is committed to ensuring that patients receive the highest quality of care possible. The hospital encourages individuals to report any issues they may have to the JCI so that they can continue to improve their services and provide safe and effective care to their patients.

Report Quality & Safety Issue